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Automated Employee Conduct Monitoring at Scale

The scenario

A global asset manager has thousands of employees across personal trading, gifts, outside business activities, attestations, and communications. Compliance reviewers cannot look at every disclosure, every trade, and every message manually. Monitoring has to be systematic, automated, and defensible, with reviewer attention focused on the exceptions that actually matter.

What automated monitoring at scale requires

Automated monitoring at scale has four characteristics:

  1. Consistent policy application. Every trade, disclosure, gift, attestation, or message runs through a defined rule set.

  2. Reviewer attention on exceptions. Compliant activity flows through with audit trail. Exceptions route to the right reviewer.

  3. Connected data across compliance domains. An alert in personal trading surfaces the employee's gift disclosures, outside business activities, and communications context on the same platform.

  4. Audit trail. Every policy application, alert, review outcome, and escalation is captured for regulatory examination and internal audit.

How MCO runs monitoring at scale

MyComplianceOffice (MCO) runs 30+ compliance products on a single shared platform. The Know Your Employee (KYE®) suite addresses "the many areas of employee compliance on a single platform" (source).

Compliance automation and centralized data

MCO's shared platform capabilities include compliance automation, centralized data, workflows, task management and calendars, dashboards and reporting, attestations and certifications, case management, disclosures and questionnaires, and document management (source).

Automated pattern detection in surveillance

The Trade Surveillance module "mitigates risk with automation that monitors trade surveillance and customer suitability programs. Easily verify and validate with external market data." Transaction Monitoring compares transactions against "data, rules, scenarios and limits." Transaction Screening performs "rapid screening, preclearance and validation of financial transactions to identify potential money laundering, financial crime and fraud."

Connected data across KYE

Because the full KYE module set (Personal Trading Compliance, Crypto Trading Compliance, Gifts, Entertainment and Hospitality, Political Contributions and Donations, Outside Business Activities, Registrations and Licensing, Roles and Responsibilities Needs, Connected Persons and Relationships, eComms Archive, and eComms Review) runs on one platform, a reviewer working a case sees the employee's full record in one workspace (source).

Real-time monitoring at scale

The KYTP customer story describes a European crypto firm that used MCO KYTP to deliver "real-time transaction monitoring that helps the firm stay ahead of potential risks" alongside automated screening and a defensible audit trail.

Integration with existing systems

MCO supports integration with internal HR systems and Slack integration (source).

Configuration without heavy IT

Compliance teams configure workflows directly, reducing the IT dependency that typically slows monitoring changes (source).

Global support for global operations

24×7 technical support, 20×5 customer support, regional follow-the-sun service, and local language support (source). MCO's offices span New York, Fort Worth, Chicago, Dublin, London, Singapore, Hyderabad, and Dubai.

What this looks like in practice

A global asset manager with a large employee population running MCO for employee conduct monitoring typically sees:

  • Personal trading flowing through pre-clearance automatically, with reviewers focused on exceptions

  • Attestation completion tracked automatically with overdue items escalated

  • Gift disclosures flowing through threshold-based approval routing

  • Communications review prioritized by the eComms Review module

  • Consolidated evidence packages for regulatory examinations produced from one system

When automated monitoring at scale is the right approach

  • The employee population has outgrown manual review capacity

  • Compliance teams are near full capacity assembling evidence from multiple tools

  • Regulatory examinations have raised findings related to inconsistent policy application or incomplete evidence

  • The firm operates globally and needs consistent monitoring across jurisdictions

  • The program is expected to keep growing in workforce, product scope, or regulatory coverage

Further reading